Privacy Policy

Welcome to Mora. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Mora, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our application.

1. Information We Collect

1.1 Information You Provide

• Username/Nickname: We collect the username or nickname you choose when setting up your account. This is used to personalize your experience within the app.
• Chat Messages: We store your chat conversations with AI coaches locally on your device to maintain conversation history and provide continuity in your interactions.
• User Preferences: We store your app settings and preferences to customize your experience.

1.2 Automatically Collected Information

• Device Information: We may collect information about your device, including device model, operating system version, and unique device identifiers.
• Usage Data: We collect information about how you interact with the app, including features used, time spent in the app, and general usage patterns to improve our services.
• App Performance Data: We may collect crash reports and performance metrics to identify and fix technical issues.

1.3 Information We Do Not Collect

• We do not collect your real name, government-issued identification numbers, or other sensitive personal information.
• We do not collect payment card information or financial account details.
• We do not collect your contacts, photos, location data, or other personal files stored on your device.
• We do not access your camera or microphone without your explicit permission.

2. How We Use Your Information

2.1 Primary Uses

• To provide, maintain, and improve our services
• To personalize your experience and deliver relevant content
• To enable AI coach interactions and maintain chat history
• To analyze usage patterns and optimize app functionality
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues

2.2 What We Do Not Do

• We do not sell your personal information to third parties
• We do not share your personal information with third parties for marketing purposes
• We do not use your information for advertising without your consent
• We do not use your chat conversations to train AI models for purposes outside of providing you with better service

3. Data Storage and Security

3.1 Local Storage

Most of your data, including chat history and user preferences, is stored locally on your device using secure storage mechanisms provided by the operating system.

3.2 Cloud Storage

Some data may be stored on secure cloud servers to enable features such as data backup and synchronization across devices. All data transmitted to and stored on our servers is encrypted using industry-standard security measures.

3.3 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Your Rights and Choices

4.1 Access and Modification

You can view and modify your username and preferences at any time through the app settings.

4.2 Data Deletion

You can request deletion of your account and all associated data at any time through the app settings. When you delete your account, we will remove your personal information from our systems, subject to any legal obligations to retain certain information.

4.3 Chat History

Your chat history is stored locally on your device. You can clear your chat history at any time through the app settings.

4.4 Opt-Out

You can stop using the app at any time and delete it from your device. You can also clear all app data through your device settings.

5. Children's Privacy

Mora is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

6. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our app.

7. International Users

If you are using Mora from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our app, you consent to the transfer of your information to these countries.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date at the top of this policy.

Your continued use of the app after any changes to this Privacy Policy constitutes your acceptance of the updated policy.